Contact the Government of Canada Pension Centre: Royal Canadian Mounted Police division

Please note that the Pension Center phone lines will be temporarily closed Monday, February 17, 2025, to allow for the implementation of a new telephone system designed to enhance the quality of our services.

We apologize for any inconvenience this may cause.

Announcement of 2025 Indexing Rate

We are pleased to announce that the 2025 indexing rate for public service pension plan benefits has been set at 2.7%. This new rate will take effect on January 1, 2025. To learn more, visit the Indexing rate - Retired members - Pension - Canada.ca.

Member feedback Survey—2024

If you have contacted the Pension Centre in the last 3 months, you may receive a phone call or email inviting you to participate in a member feedback survey about your experience with the Pension Centre, and to see if our services met your expectations. The email will be sent by the research firm Advanis.

Completing the survey is voluntary. Your participation will be kept confidential. What you tell us won’t have an impact on your pension payments or essential services.

The survey period will end February 2025.

If you cannot find the information you were looking for, or if you have a general inquiry about the Royal Canadian Mounted Police (RCMP) Pension Plan, please contact us by telephone, fax, email or using our online form.

Please read our privacy notice statement.

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence.

The information will be held in Public Works and Government Services Canada's Personal Information Bank number Public Works and Government Services Canada (PWGSC) PPU 115 (Internet Services), and retained according to the rentention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete.

For more information about your rights, see Info Source (formerly Information about Programs and Information Holdings in 2022). This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

Online

Option 1: If you are an Active Royal Canadian Mounted Police (RCMP) employee with access to the Compensation Web Applications (CWA), you can send us a secure message through your message centre in your MY GC Pension portal. Through the secure messaging application, you may include personal information such as your Regimental number or any personal information that is relevant to your file.

Option 2: You can use the general inquiry form. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Option 3: You can send an e-mail to pensioncentrercmp.centredespensionsgrc@pwgsc-tpsgc.gc.ca. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Contact information

Your inquiry

Telephone

Toll free: 1‑855‑502‑7090

Note

If you are an RCMP executive (EX-01 or chief superintendent and above), you may contact us at 1‑855‑502‑7088.

Monday to Friday
7 am to 5 pm (Eastern time)

Outside Canada and the United States: 506‑533‑5800
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Telephone Teletype (TTY): 506‑533‑5990
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Video Relay Service (VRS): Use your VRS enabled app and device to make and receive calls to 1‑800‑561‑7930

More information about VRS: Frequently Asked Questions

Facsimile

418‑562‑7965

Note

Always include your pension number or regimental number when providing information by facsimile.

In writing

Public Services and Procurement Canada
Government of Canada Pension Centre
Mail Facility
PO Box 8500
Matane QC  G4W 0E2

Note

Always include your pension number or regimental number when writing to us.

Service levels

Find out more about our service levels.

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