Contact the Government of Canada Pension Centre: Royal Canadian Mounted Police division

Pension Services Feedback Survey

If you have contacted the Pension Centre or accessed the online Pension Portal in the last three (3) months, you may receive a phone call or email inviting you to participate in a pension services feedback survey about your experience to see if our services met your expectations. The email will be sent by the research firm Advanis.

Completing the survey is voluntary. Your participation will be kept confidential. What you tell us won’t have an impact on your pension payments or essential services.

If you cannot find the information you were looking for, or if you have a general inquiry about the Royal Canadian Mounted Police (RCMP) Pension Plan, please contact us by telephone, fax, email or using our online form.

Please read our privacy notice statement.

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence.

The information will be held in Public Works and Government Services Canada's Personal Information Bank number Public Works and Government Services Canada (PWGSC) PPU 115 (Internet Services), and retained according to the rentention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete.

For more information about your rights, see Information about programs and information holdings. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

Online

Use our online form to submit a general inquiry or contact us directly via email at pensioncentrercmp.centredespensionsgrc@pwgsc-tpsgc.gc.ca.

Disclaimer

To safeguard your privacy, please do not send any personal information such as your social insurance number (SIN), home or business address, or departmentally assigned case or file numbers. Please note, we cannot forward email messages on your behalf and cannot accept and process changes of address.

Contact information

Your inquiry

Telephone

Toll free: 1‑855‑502‑7090

Note

If you are an RCMP executive (that is, EX-01 or chief superintendent and above), you may contact us at 1‑855‑502‑7088.

Monday to Friday
8 am to 4 pm (your local time)

Outside Canada and the United States: 506‑533‑5800
(collect calls accepted)

Monday to Friday
8 am to 5 pm (Atlantic time)

Telephone Teletype (TTY): 506‑533‑5990
(collect calls accepted)

Monday to Friday
8 am to 5 pm (Atlantic time)

Facsimile

418‑562‑7965

Note

Always include your pension number or regimental number when providing information by facsimile.

In writing

Public Services and Procurement Canada
Government of Canada Pension Centre
Mail Facility
PO Box 8500
Matane QC  G4W 0E2

Note

Always include your pension number or regimental number when writing to us.

Service levels

Find out more about our service levels.

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