Contact the Government of Canada Pension Centre: Royal Canadian Mounted Police division

Canada Life Transition

Please note, the Government of Canada Pension Centre cannot process positive enrolment. For inquiries related to your dental plan, please contact Canada Life directly.

To learn more, visit the Pensioners’ Dental Services Plan or Public Service Dental Care Plan.

Member feedback Survey—2024

If you have contacted the Pension Centre in the last 3 months, you may receive a phone call or email inviting you to participate in a member feedback survey about your experience with the Pension Centre, and to see if our services met your expectations. The email will be sent by the research firm Advantis.

Completing the survey is voluntary. Your participation will be kept confidential. What you tell us won’t have an impact on your pension payments or essential services.

The survey period will end February 2025.

If you cannot find the information you were looking for, or if you have a general inquiry about the Royal Canadian Mounted Police (RCMP) Pension Plan, please contact us by telephone, fax, email or using our online form.

Please read our privacy notice statement.

Online

Option 1: If you are an Active Royal Canadian Mounted Police (RCMP) employee with access to the Compensation Web Applications (CWA), you can send us a secure message through your message centre in your MY GC Pension portal. Through the secure messaging application, you may include personal information such as your Regimental number or any personal information that is relevant to your file.

Option 2: You can use the general inquiry form. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Option 3: You can send an e-mail to pensioncentrercmp.centredespensionsgrc@pwgsc-tpsgc.gc.ca. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Contact information

Your inquiry

Telephone

Toll free: 1‑855‑502‑7090

Note

If you are an RCMP executive (EX-01 or chief superintendent and above), you may contact us at 1‑855‑502‑7088.

Monday to Friday
7 am to 5 pm (Eastern time)

Outside Canada and the United States: 506‑533‑5800
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Telephone Teletype (TTY): 506‑533‑5990
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Video Relay Service (VRS): Use your VRS enabled app and device to make and receive calls to 1-800-561-7930

More information about VRS: Frequently Asked Questions

Facsimile

418‑562‑7965

Note

Always include your pension number or regimental number when providing information by facsimile.

In writing

Public Services and Procurement Canada
Government of Canada Pension Centre
Mail Facility
PO Box 8500
Matane QC  G4W 0E2

Note

Always include your pension number or regimental number when writing to us.

Service levels

Find out more about our service levels.

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