Contact the Government of Canada Pension Centre: Royal Canadian Mounted Police division

Pension Services Feedback Survey - 2026

If you have contacted the Pension Centre or accessed the My RCMP Pension in the last two (2) months, you may receive a phone call or email inviting you to participate in a pension services feedback survey about your experience to see if our services met your expectations. The survey will be sent by the research firm Advanis.

Completing the survey is voluntary. Your participation will be kept confidential. What you tell us won’t have an impact on your pension payments or essential services.

The survey period will end March 2027.

Canada Life recently identified a cyber incident

Canada Life recently identified a cyber incident: The incident involved unauthorized access to certain Canada Life applications. The incident has been contained, and regular operations and services continue. The Government of Canada is aware of the incident. Members seeking more information can read Canada Life’s updated statement or contact Canada Life directly.

Pension deposit

Your Pension will be deposited in your bank account on the third last banking day of the month. To find out when your deposit will be made, visit the Royal Canadian Mounted Police pension calendar.

If you cannot find the information you were looking for, or if you have a general inquiry about the Royal Canadian Mounted Police (RCMP) Pension Plan, please contact us by telephone, fax, email or using our online form.

Please read our privacy notice statement.

Privacy notice statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence.

The information will be held in Public Works and Government Services Canada's Personal Information Bank number Public Works and Government Services Canada (PWGSC) PPU 115 (Internet Services), and retained according to the rentention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete.

For more information about your rights, see Info Source (formerly Information about Programs and Information Holdings in 2022). This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

Online

Option 1: If you are an Active Royal Canadian Mounted Police (RCMP) employee with access to the Compensation Web Applications (CWA), you can send us a secure message through your message centre in your My RCMP Pension. Through the secure messaging application, you may include personal information such as your Regimental number or any personal information that is relevant to your file.

Option 2: You can use the general inquiry form. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Option 3: You can send an e-mail to pensioncentrercmp.centredespensionsgrc@pwgsc-tpsgc.gc.ca. Please do not disclose your Regimental number or any other personal information. For more information about security and the protection of personal information, please refer to the Disclaimer and Privacy Notice Statement on the General Inquiry page.

Contact information

Your inquiry

Telephone

Toll free: 1‑855‑502‑7090

Note

If you are an RCMP executive (EX-01 or chief superintendent and above), you may contact us at 1‑855‑502‑7088.

Monday to Friday
7 am to 5 pm (Eastern time)

Outside Canada and the United States: 506‑533‑5800
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Telephone Teletype (TTY): 506‑533‑5990
(collect calls accepted)

Monday to Friday
7 am to 4 pm (Eastern time)

Video Relay Service (VRS): Use your VRS enabled app and device to make and receive calls to 1 855 502 7090

More information about VRS: Frequently Asked Questions

Facsimile

418‑562‑7965

Note

Always include your pension number or regimental number when providing information by facsimile.

Regular Mail

Public Services and Procurement Canada
Government of Canada Pension Centre
Mail Facility
PO Box 8500
Matane QC  G4W 0E2

Note

Always include your pension number or regimental number when writing to us.

Courrier:

Always include your pension number or regimental number when writing to us.

For pension related mail:

Government of Canada Pension Centre - Mail Facility
150 Dion Blvd. (RCMPSA) 
Matane QC G4W 3L7
Canada

For Insurance related mail:

Government of Canada Pension Centre - Mail Facility
150 Dion Blvd. (RCMP Insurance)
Matane QC G4W 3L7
Canada

Service levels

Find out more about our service levels.

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