How we did this month for Royal Canadian Mounted Police—2025
View the most recent monthly client call statistics from the Government of Canada Pension Centre for the Royal Canadian mounted police.
The Pension Centre’s service standard to answer telephone calls is within 180 seconds for Royal Canadian Mounted Police client calls. However, please note that circumstances beyond their control may result in longer wait times occasionally.
May
Calls answered within 180 seconds
This table that follows show the weekly average number of calls that we answered within 180 seconds in May.
Date | Total Calls | Number of Calls Answered within 180 seconds |
---|---|---|
May 5 to 9, 2025 | 354 | 317 |
May 12 to 16, 2025 | 313 | 295 |
May 19 to 23, 2025 | 312 | 242 |
May 26 to 30, 2025 | 306 | 263 |
Average call wait time May 2025
The table that follows show the weekly average number of calls that we answered within 180 seconds in May.
Date | Average Wait Time (seconds) |
---|---|
May 5 to 9, 2025 | 54 |
May 12 to 16, 2025 | 36 |
May 19 to 23, 2025 | 85 |
May 26 to 30, 2025 | 60 |
April
Calls answered within 180 seconds
This table that follows show the weekly average number of calls that we answered within 180 seconds in April.
Date | Total Calls | Number of Calls Answered within 180 seconds |
---|---|---|
April 7 to 11, 2025 | 384 | 338 |
April 14 to 18, 2025 | 280 | 237 |
April 21 to 27, 2025 | 371 | 293 |
April 28 to May 2, 2025 | 406 | 363 |
Average call wait time April 2025
The table that follows show the weekly average number of calls that we answered within 180 seconds in April.
Date | Average Wait Time (seconds) |
---|---|
April 7 to 11, 2025 | 56 |
April 14 to 18, 2025 | 56 |
April 21 to 27, 2025 | 100 |
April 28 to May 2, 2025 | 54 |
March
Calls answered within 180 seconds
This table that follows show the weekly average number of calls that we answered within 180 seconds in March.
Date | Total Calls | Number of Calls Answered within 180 seconds |
---|---|---|
March 3 to 7, 2025 | 418 | 371 |
March 10 to 14, 2025 | 424 | 373 |
March 17 to 21, 2025 | 442 | 367 |
March 24 to 28, 2025 | 436 | 354 |
March 31 to April 4, 2025 | 370 | 338 |
Average call wait time March 2025
The table that follows show the weekly average number of calls that we answered within 180 seconds in March.
Date | Average Wait Time (seconds) |
---|---|
March 3 to 7, 2025 | 53 |
March 10 to 14, 2025 | 56 |
March 17 to 21, 2025 | 75 |
March 24 to 28, 2025 | 88 |
March 31 to April 4, 2025 | 55 |
February
Calls answered within 180 seconds
This table that follows show the weekly average number of calls that we answered within 180 seconds in February.
Date | Total Calls | Number of Calls Answered within 180 seconds |
---|---|---|
February 3 to 7, 2025 | 444 | 379 |
February 10 to 14, 2025 | 511 | 436 |
February 17 to 21, 2025 | 451 | 360 |
February 24 to 28, 2025 | 428 | 372 |
Average call wait time February 2025
The table that follows show the weekly average number of calls that we answered within 180 seconds in February.
Date | Average Wait Time (seconds) |
---|---|
February 3 to 7, 2025 | 60 |
February 10 to 14, 2025 | 54 |
February 17 to 21, 2025 | 95 |
February 24 to 28, 2025 | 61 |
January
Calls answered within 180 seconds
This table that follows show the weekly average number of calls that we answered within 180 seconds in January.
Date | Total Calls | Number of Calls Answered within 180 seconds |
---|---|---|
January 6 to 10, 2025 | 402 | 348 |
January 13 to 17, 2025 | 439 | 393 |
January 20 to 24, 2025 | 418 | 333 |
January 27 to 31, 2025 | 505 | 426 |
Average call wait time January 2025
The table that follows show the weekly average number of calls that we answered within 180 seconds in January.
Date | Average Wait Time (seconds) |
---|---|
January 6 to 10, 2025 | 59 |
January 13 to 17 , 2025 | 40 |
January 20 to 24, 2025 | 89 |
January 27 to 31, 2025 | 68 |